ASR2000 - Automatic Speech Recognition: Challenges for the new Millenium September 18-20, 2000 Paris, France

Surfing the Voice Web: Issues in the Design of a Voice Browser

Michael H. Cohen

Dialog R&D, Nuance Communications, Menlo Park, CA, USA

Wireless access to the internet has emerged as a potential "killer application" which will demand sophisticated spoken language technology in order to realize its full potential. There are many challenges that must be met to make the "Voice Web" a reality - recognition technology, network infrastructure, new devices, and the development of new user interface paradigms. The Voice Web offers an opportunity to create a unified user interface to the entire world of services and communications. This talk will present the challenges presented by the Voice Web from the user interface perspective, and describe Voyager, a voice browser developed by Nuance Communications.

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Bibliographic reference.  Cohen, Michael H. (2000): "Surfing the voice web: issues in the design of a voice browser", In ASR-2000, 236-240.