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ESCA - NATO/RSG 10 Workshop on
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ESCA - NATO/RSG 10 Workshop on
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Today's feature phones support the user during call set-up with a key-controlled electronic directory. More sophisticated terminals have a voice dialling feature. Usability evaluations reveal strengths and weaknesses for both features. In order to make the product more usable human factors considerations speak for an integration of both features. Along with this goes an integration of the two modalities, namely key control and voice control. The resulting multimodal dialogue between man and machine turns out to be the crucial part for a more usable product.
Bibliographic reference. Falck, Thomas / Gamm, Stephan / Kerner, Anja (1993): "Multimodal dialogues make feature phones easier to use", In AST-1993, 125-130.