Error Handling in Spoken Dialogue Systems August 28-31, 2003 Château d'Oex, Vaud, Switzerland

Error Handling in Spoken Dialogue Systems: Toward Corrective Dialogue

Caroline Bousquet-Vernhettes, Régis Privat, Nadine Vigouroux

IRIT, Université Paul Sabatier, Toulouse, France

This paper presents a framework on corrective sub-dialogues and error handling in spoken dialogue systems. Starting with a short typology of errors in interactive voice systems, our purposes are to investigate the prevention of these errors in the dialogue, and the handling of corrective sub-dialogues when they occur. We will particularly focus on the implications of this work in the speech understanding system and the dialogue controller.

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Bibliographic reference.  Bousquet-Vernhettes, Caroline / Privat, Régis / Vigouroux, Nadine (2003): "Error handling in spoken dialogue systems: toward corrective dialogue", In EHSD-2003, 41-45.