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Error Handling in Spoken Dialogue SystemsAugust 28-31, 2003 |
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The problem discussed in this paper concerns the usability of interactive voice systems for the elderly. This paper will first report on the state of the art of speech technology, with a special focus on the problems encountered by this category of speakers. Secondly, it will describe the case study of the fundamental evaluation of the usability of French dictation systems for elderly people. Finally, we will give preliminary results, mainly on the effect of the age, and will discuss the problem of the adaptation to the user in interactive voice systems.
Bibliographic reference. Privat, Régis (2003): "Age effect on ASR performances: which dialogue recommendations for adaptive strategies", In EHSD-2003, 59-64.