September 22-25, 1997
The last decade has witnessed the emergence of a new breed of human computer interfaces that combines sev- eral human language technologies to enable information access and transactional processing using spoken dialogue. In this paper, I discuss my view on the research issues involved in the development of such interfaces, describe the recent work done in this area at the MIT Laboratory for Computer Science, and outline some of the unmet re- search challenges, including the need to work in real do- mains, spoken language generation, and portability across domains and languages.
Bibliographic reference. Zue, Victor W. (1997): "Conversational interfaces: advances and challenges", In EUROSPEECH-1997, KN09-KN18.