ESCA Workshop on Spoken Dialogue Systems Vigsø, Denmark May 30 - June 2, 1995

An Automated Style Checker for Human-Computer Dialogue Engineering

F. R. McInnes, L. S. White, J. C. Foster, Mervyn A. Jack

Centre for Communication Interface Research, University of Edinburgh, Edinburgh, UK

A program for automated checking of human-computer dialogue designs is described. The program takes in a dialogue specification, applies various tests based on established criteria of good dialogue style, and reports to the designer any points detected as requiring improvement. This should allow many types of faults and inconsistencies in dialogue designs to be detected without recourse to evaluation by a panel of users, and thus reduce the time and expense involved in testing and optimising automated services before releasing them for public use.

Full Paper

Bibliographic reference.  McInnes, F. R. / White, L. S. / Foster, J. C. / Jack, Mervyn A. (1995): "An automated style checker for human-computer dialogue engineering", In SDS-1995, 149-152.