ISCA Archive AQS 2003
ISCA Archive AQS 2003

Quality evaluation of bochum restaurant information system: A spoken dialogue system

Christine S. Pellegrini

BoRIS, the Bochumer Restaurant-Information-System, is a spoken dialogue system that returns information about restaurants via telephone. This paper describes an auditory test in which different components of the dialogue system can be changed. Configurations are arranged with different features of the system’s components. All configurations are assessed by subjects. Further, technical parameters are collected, e.g. the dialogue’s length, or expert-based parameters, such as transaction success.

Correlations can be found between the features of the system’s components, the technical data, and the assessment by the subjects. The results of this test will be discussed. It is conceivable that these results can be used to improve similar interactive dialogue systems.


Cite as: Pellegrini, C.S. (2003) Quality evaluation of bochum restaurant information system: A spoken dialogue system. Proc. First ISCA Workshop on Auditory Quality of Systems, 134-138

@inproceedings{pellegrini03_aqs,
  author={Christine S. Pellegrini},
  title={{Quality evaluation of bochum restaurant information system: A spoken dialogue system}},
  year=2003,
  booktitle={Proc. First ISCA Workshop on Auditory Quality of Systems},
  pages={134--138}
}