EUROSPEECH '91
Second European Conference on Speech Communication and Technology

Genova, Italy
September 24-26, 1991

                 

Speaker Independent Recognition of Spontaneously Spoken Connected Digits

P. Ramesh, Jay G. Wilpon, M. A. McGee, David B. Roe, Chin-Hui Lee, Lawrence R. Rabiner

AT&T Bell Laboratories, Murray Hill, NJ, USA

An important area of speech recognition is automatic recognition of connected digit strings (i. e. , sequences composed of the digits zero through nine, and oh). Applications of this technology include credit card authorization, catalog ordering, dialing of telephone numbers, and data entry. For the past two years AT&T has experimented with a system for automatic recognition of 10 digit merchant identification codes, and 15 digit customer credit card numbers, for the purpose of authorizing purchases charged to a credit card. Our evaluation used data collected from about 1,000 customers who provided 2,000 connected digit strings over 800-based dialed up telephone connections. The recognizer correctly recognized 97% of the strings with no rejections using constraints on the validity of both merchant identifications and credit card numbers. Several schemes for applying these task constraints in a practical implementation are discussed in this paper.

Full Paper

Bibliographic reference.  Ramesh, P. / Wilpon, Jay G. / McGee, M. A. / Roe, David B. / Lee, Chin-Hui / Rabiner, Lawrence R. (1991): "Speaker independent recognition of spontaneously spoken connected digits", In EUROSPEECH-1991, 17-20.