Sixth European Conference on Speech Communication and Technology

Budapest, Hungary
September 5-9, 1999

Thus Spoke the User to the Wizard

Hannes Pirker (1), Georg Loderer (2), Harald Trost (2)

(1) Austrian Research Institute for Artificial Intelligence (ÖFAI), Wien, Austria
(2) Department of Medical Cybernetics, and Artificial Intelligence University of Vienna, Wien, Austria

Wizard-of-Oz (WOZ) simulations are a popular means for investigating the properties of humancomputer interaction. In this paper the findings from a WOZ experiment for evaluating different design options for a spoken dialogue system are presented. In addition to the documentation of the outcomes of this evaluation in terms of standard quantitative measures we also present findings from a more qualitative analysis of the speech data collected throughout this experiment. It is argued that such a combined analysis of all aspects of the human-computer interaction allows for a correct interpretation of the results and their fruitful application in the context of system prototyping.

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Bibliographic reference.  Pirker, Hannes / Loderer, Georg / Trost, Harald (1999): "Thus spoke the user to the wizard", In EUROSPEECH'99, 1171-1174.