The Carnegie Mellon Communicator system helps users create complex travel itineraries through a conversational interface. Itineraries consist of (multi-leg) flights, hotel and car reser-vations and are built from actual travel informa-tion for North America, obtained from the Web. The system manages dialog using a schema-based approach. Schemas correspond to major units of task information (such as a flight leg) and define conversational topics, or foci of interaction, meaningful to the user.
Cite as: Rudnicky, A.I., Thayer, E., Constantinides, P., Tchou, C., Shern, R., Lenzo, K., Xu, W., Oh, A. (1999) Creating natural dialogs in the carnegie mellon communicator system. Proc. 6th European Conference on Speech Communication and Technology (Eurospeech 1999), 1531-1534, doi: 10.21437/Eurospeech.1999-344
@inproceedings{rudnicky99_eurospeech,
author={Alexander I. Rudnicky and E. Thayer and Paul Constantinides and C. Tchou and R. Shern and Kevin Lenzo and W. Xu and A. Oh},
title={{Creating natural dialogs in the carnegie mellon communicator system}},
year=1999,
booktitle={Proc. 6th European Conference on Speech Communication and Technology (Eurospeech 1999)},
pages={1531--1534},
doi={10.21437/Eurospeech.1999-344}
}