ISCA Archive ICSLP 1994
ISCA Archive ICSLP 1994

OASIS - a speech recognition system for telephone service orders

Baruch Mazor, Jerome Braun, Bonnie Zeigler, Solomon Lerner, Ming-Whei Feng, Han Zhou

We have recently completed the development of a speech recognition system for telephone-service orders. The system handles American English speakers over common telephone links and does not require any enrollment. Our system is presently being deployed in a GTE service area for a field trial to take place during the second half of 1994. The initial application for the system is the automation of telephone-service-disconnect orders. In this paper, we describe the functional capabilities of the system and discuss some technical issues related to our development approach.


Cite as: Mazor, B., Braun, J., Zeigler, B., Lerner, S., Feng, M.-W., Zhou, H. (1994) OASIS - a speech recognition system for telephone service orders. Proc. 3rd International Conference on Spoken Language Processing (ICSLP 1994), 679-682

@inproceedings{mazor94_icslp,
  author={Baruch Mazor and Jerome Braun and Bonnie Zeigler and Solomon Lerner and Ming-Whei Feng and Han Zhou},
  title={{OASIS - a speech recognition system for telephone service orders}},
  year=1994,
  booktitle={Proc. 3rd International Conference on Spoken Language Processing (ICSLP 1994)},
  pages={679--682}
}