Sixth International Conference on Spoken Language Processing
October 16-20, 2000
Intelligent Barge-In in Conversational Systems
Nikko Ström, Stephanie Seneff
MIT Laboratory for Computer Science 1,
Cambridge, MA, USA
In this paper we present novel solutions to problems related
to barge-in in telephony-based conversational systems.
In particular we address recovery from falsely detected
barge-in events and a method for signaling to the
user that barge-in is disallowed at a particular dialogue
state. The mechanisms and signals used to manage turn
taking are similar to those in human-human conversation,
which makes them easy to understand for users
without explanation or prior training.
Ström, Nikko / Seneff, Stephanie (2000):
"Intelligent barge-in in conversational systems",
In ICSLP-2000, vol.2, 652-655.