Sixth International Conference on Spoken Language Processing
(ICSLP 2000)

Beijing, China
October 16-20, 2000

Intelligent Barge-In in Conversational Systems

Nikko Ström, Stephanie Seneff

MIT Laboratory for Computer Science 1, Cambridge, MA, USA

In this paper we present novel solutions to problems related to barge-in in telephony-based conversational systems. In particular we address recovery from falsely detected barge-in events and a method for signaling to the user that barge-in is disallowed at a particular dialogue state. The mechanisms and signals used to manage turn taking are similar to those in human-human conversation, which makes them easy to understand for users without explanation or prior training.

Full Paper

Bibliographic reference.  Ström, Nikko / Seneff, Stephanie (2000): "Intelligent barge-in in conversational systems", In ICSLP-2000, vol.2, 652-655.