Sixth International Conference on Spoken Language Processing
Speech controlled web agents provide a way to build cheap telephony-based information services that can be used to provide various types of information available on the Internet. High recognition error rates make it difficult to find correct information on the web. To find telephone numbers of employees on the Delft University of Technology web site, a search engine capable of finding "fuzzy matches" results in a list of close matches to the recognised spelled last name of the employee. Using knowledge of the errors made by the speech recogniser makes it possible to locate phone numbers even if the recognition of spelled last names is very low.
Bibliographic reference. Vark, Robert J. van / Haan, Jelle K. de / Rothkrantz, Leon J. M. (2000): "A domain-independent model to improve spelling in a web environment", In ICSLP-2000, vol.3, 1081-1084.