INTERSPEECH 2004 - ICSLP
8th International Conference on Spoken Language Processing

Jeju Island, Korea
October 4-8, 2004

Cross Domain Dialogue Modelling: An Object-Based Approach

Ian O'Neill (1), Philip Hanna (1), Xingkun Liu (1), Michael McTear (2)

(1) Queen's University Belfast, UK
(2) University of Ulster, UK

Advanced spoken dialogue systems incorporate functionalities such as mixed-initiative and cross-domain dialogues. In this paper an object-based approach to cross domain dialogue modelling is described in which service agents representing primary transaction types and support agents representing tasks such as eliciting payment details are selected as appropriate by a domain spotter. The domain spotter also deals with user-led focus shifts and selects the agent that is best placed to respond to the user's utterances.

Full Paper

Bibliographic reference.  O'Neill, Ian / Hanna, Philip / Liu, Xingkun / McTear, Michael (2004): "Cross domain dialogue modelling: an object-based approach", In INTERSPEECH-2004, 205-208.