8th International Conference on Spoken Language Processing

Jeju Island, Korea
October 4-8, 2004

The Voice-Logbook: Integrating Human Factors for a Chronic Care System

Lesley-Ann Black (1), Norman Black (1), Roy Harper (2), Michelle Lemon (2), Michael McTear (1)

(1) University of Ulster, UK
(2) Ulster Hospital, Dundonald, UK

We are developing a tele-care system for the management of hypertensive type 2 diabetes mellitus (T2DM) patients using spoken dialogue technology. This paper discusses the human factors which have been considered in the development and design of 'DI@L-log', with regard to the potential complexities posed by speech systems in the medical domain. To accomplish this goal, fine tuning of event handlers, error mitigation and the appropriateness of speech as an interface to chronic care are examined.

Full Paper

Bibliographic reference.  Black, Lesley-Ann / Black, Norman / Harper, Roy / Lemon, Michelle / McTear, Michael (2004): "The voice-logbook: integrating human factors for a chronic care system", In INTERSPEECH-2004, 1725-1728.