INTERSPEECH 2004 - ICSLP
There is a fairly good baseline for usability evaluation of task-oriented unimodal spoken dialogue systems (SDSs) but much is still unknown regarding the usability of multimodal and non-task-oriented SDSs. This paper reviews and discusses approaches to usability evaluation of these kinds of SDSs.
Bibliographic reference. Dybkjaer, Laila / Bernsen, Niels Ole / Minker, Wolfgang (2004): "New challenges in usability evaluation - beyond task-oriented spoken dialogue systems", In INTERSPEECH-2004, 2261-2264.