ISCA Archive Interspeech 2005
ISCA Archive Interspeech 2005

An approach to multi-strategy dialogue management

Shiu-Wah Chu, Ian O'Neill, Philip Hanna, Michael McTear

Existing dialogue systems typically use only one dialogue strategy: finite-state based, frame-based or agent-based. This paper describes research done on a dialogue manager (DM) that uses all three dialogue strategies. This DM can determine the most suitable dialogue strategy to be used according to circumstances, and change to a different strategy whenever required. The research puts emphasis on how such a multi-strategy DM improves the naturalness of human-computer interaction. Determining best use of different dialogue strategies, rather than tailoring dialogue management to a particular business domain, motivates the research.

doi: 10.21437/Interspeech.2005-394

Cite as: Chu, S.-W., O'Neill, I., Hanna, P., McTear, M. (2005) An approach to multi-strategy dialogue management. Proc. Interspeech 2005, 865-868, doi: 10.21437/Interspeech.2005-394

  author={Shiu-Wah Chu and Ian O'Neill and Philip Hanna and Michael McTear},
  title={{An approach to multi-strategy dialogue management}},
  booktitle={Proc. Interspeech 2005},