Recent research in dialogue systems has investigated the feasibility of relying on information extracted from the Internet as a source of content and domain knowledge. However, this information needs to be processed and prepared into a form understandable by the dialogue manager. The number of domains and web sites are often restricted to a finite number, with prior knowledge of the site structure itself usually required by the dialogue manager.
We present an architecture which demonstrates that multi-domain dialogue, relying on information extracted from online sources, is possible without the need for human intervention or knowledge of the site structure itself.
Bibliographic reference. Wootton, Craig / McTear, Michael / Anderson, Terry (2007): "Utilizing online content as domain knowledge in a multi-domain dynamic dialogue system", In INTERSPEECH-2007, 122-125.