8th Annual Conference of the International Speech Communication Association

Antwerp, Belgium
August 27-31, 2007

Utilizing Online Content as Domain Knowledge in a Multi-Domain Dynamic Dialogue System

Craig Wootton, Michael McTear, Terry Anderson

University of Ulster, UK

Recent research in dialogue systems has investigated the feasibility of relying on information extracted from the Internet as a source of content and domain knowledge. However, this information needs to be processed and prepared into a form understandable by the dialogue manager. The number of domains and web sites are often restricted to a finite number, with prior knowledge of the site structure itself usually required by the dialogue manager.

We present an architecture which demonstrates that multi-domain dialogue, relying on information extracted from online sources, is possible without the need for human intervention or knowledge of the site structure itself.

Full Paper

Bibliographic reference.  Wootton, Craig / McTear, Michael / Anderson, Terry (2007): "Utilizing online content as domain knowledge in a multi-domain dynamic dialogue system", In INTERSPEECH-2007, 122-125.