9th Annual Conference of the International Speech Communication Association

Brisbane, Australia
September 22-26, 2008

Voice Commands in Home Environment - A Consumer Survey

Hannu Soronen (1), Markku Turunen (2), Jaakko Hakulinen (2)

(1) Tampere University of Technology, Finland; (2) University of Tampere, Finland

We studied with telephone survey the opinions and ideas of 1004 Finns concerning domestic technology and controlling it with voice commands. There is distrust towards commanding your home environment with voice; the users doubt especially its functionality. Voice commands are regarded as unpleasant. The most positive conceived aspects of voice commands are the speed of control and the ability to free your hands for something else. Voice feedback, however, is really appreciated. Especially it is welcomed instead of alarm beeps and blinking lights. It is possible that users need first to get accustomed that a device speaks to them. Finally, our studies show major changes in user attitudes when they actually use speech applications.

Full Paper

Bibliographic reference.  Soronen, Hannu / Turunen, Markku / Hakulinen, Jaakko (2008): "Voice commands in home environment - a consumer survey", In INTERSPEECH-2008, 2078-2081.