ISCA Archive Interspeech 2013
ISCA Archive Interspeech 2013

Development and validation of the conversational agents scale (CAS)

Ina Wechsung, Benjamin Weiss, Christine Kühnel, Patrick Ehrenbrink, Sebastian Möller

The gulf between user and system can be minimized by adapting the system to the user's natural characteristics. So-called anthropomorphic interfaces represent one strategy of such an adaption as they are assumed to provide a more human-like and therefore more natural interaction. However, regarding the evaluation of anthropomorphic interfaces, the well-known and empirically tested instruments are limited to educational contexts. Hence, this paper describes the first steps towards the development of an evaluation instrument applicable to a wide range of such interfaces.


doi: 10.21437/Interspeech.2013-298

Cite as: Wechsung, I., Weiss, B., Kühnel, C., Ehrenbrink, P., Möller, S. (2013) Development and validation of the conversational agents scale (CAS). Proc. Interspeech 2013, 1106-1110, doi: 10.21437/Interspeech.2013-298

@inproceedings{wechsung13_interspeech,
  author={Ina Wechsung and Benjamin Weiss and Christine Kühnel and Patrick Ehrenbrink and Sebastian Möller},
  title={{Development and validation of the conversational agents scale (CAS)}},
  year=2013,
  booktitle={Proc. Interspeech 2013},
  pages={1106--1110},
  doi={10.21437/Interspeech.2013-298}
}