15th Annual Conference of the International Speech Communication Association

September 14-18, 2014

Conversational Structures Affecting Auditory Likeability

Benjamin Weiss (1), Katrin Schoenenberg (2)

(1) T-Labs, Germany
(2) Technische Universität Berlin, Germany

Three-person telephone conferences of unacquainted people are conducted by means of pre-defined scenarios providing individual information and goals. Interlocutors rate the likeability of each other after a training session as well as after the actual conference. The recordings of the conferences are manually annotated concerning speaker's verbal contribution, pauses, and back-channels. Regression analysis reveals likeability ratings after the conference to be dominated by the ratings before the conversation, but simple parameters like number of turns also contribute significantly to a descriptive model. The regression model for ratings averaged for both interlocutors provide a similar fit as the one for pair-wise ratings. Exchanging of the manually obtained parameters by automatically estimated values still results in significant regressions, indicating facilitation for future research.

Full Paper

Bibliographic reference.  Weiss, Benjamin / Schoenenberg, Katrin (2014): "Conversational structures affecting auditory likeability", In INTERSPEECH-2014, 1791-1795.