In this paper, we propose a general-purpose framework to develop spoken dialogue systems that dynamically adapt their behavior to user requirements and preferences, as well as to the interaction context. A data-driven technique is proposed to build task structures and dialogue models within the framework. Our proposal reduces the effort required for both the implementation of a new system and the adaptation of an existing one to a new task. We have evaluated the framework developing a travel-planning system, and provide a detailed discussion of its positive influence on both the interaction quality and the personalization of provided services.
Cite as: Griol, D., Callejas, Z., López-Cózar, R. (2015) A framework to develop context-aware adaptive dialogue system. Proc. Interspeech 2015, 2012-2016, doi: 10.21437/Interspeech.2015-457
@inproceedings{griol15_interspeech,
author={David Griol and Zoraida Callejas and Ramón López-Cózar},
title={{A framework to develop context-aware adaptive dialogue system}},
year=2015,
booktitle={Proc. Interspeech 2015},
pages={2012--2016},
doi={10.21437/Interspeech.2015-457}
}