16th Annual Conference of the International Speech Communication Association

Dresden, Germany
September 6-10, 2015

A Framework to Develop Context-Aware Adaptive Dialogue System

David Griol (1), Zoraida Callejas (2), Ramón López-Cózar (2)

(1) Universidad Carlos III de Madrid, Spain
(2) Universidad de Granada, Spain

In this paper, we propose a general-purpose framework to develop spoken dialogue systems that dynamically adapt their behavior to user requirements and preferences, as well as to the interaction context. A data-driven technique is proposed to build task structures and dialogue models within the framework. Our proposal reduces the effort required for both the implementation of a new system and the adaptation of an existing one to a new task. We have evaluated the framework developing a travel-planning system, and provide a detailed discussion of its positive influence on both the interaction quality and the personalization of provided services.

Full Paper

Bibliographic reference.  Griol, David / Callejas, Zoraida / López-Cózar, Ramón (2015): "A framework to develop context-aware adaptive dialogue system", In INTERSPEECH-2015, 2012-2016.